Stop losing jobs to slow replies and forgotten follow-ups.
OfficeHand sets up a done-for-you system that sorts your inbox, answers every new lead fast, and follows up on open quotes automatically. Live in 7 days, flat fee, no new software for your team to learn.
HVAC, plumbing, roofing, cleaning, and other trades, plus small real estate teams.
You're great at the work. The office stuff is where jobs slip away.
When you and the crew are on a job, the inbox and voicemail pile up. The customer who heard back first usually gets the job.
Slow first replies
A quote request sits for hours while you're on a roof or under a house, and by the time you call back they've booked someone else.
Quotes that go quiet
You send the estimate, the customer goes silent, and nobody has time to chase it. Follow-up happens "when I remember."
No clear list of open leads
Leads are spread across email, texts, web forms, and sticky notes, so it's hard to tell what's still open and what's already lost.
What we set up in 7 days
A standard, proven set of systems, built in the email and tools you already use and written in your voice.
Inbox triage
Labels, filters, and priority rules so new leads, customers, vendors, and junk each land in the right place, plus saved replies for the questions you answer every day.
Fast lead response
Every new inquiry gets a friendly, immediate reply saying you got it and when you'll be in touch, even after hours.
Automatic quote follow-up
Unanswered quotes get 3 to 5 polite follow-ups on a schedule, with a reminder to you when a person needs to step in.
One simple lead tracker
A Google Sheet (or your existing CRM) that captures every new lead automatically, so you can see what's open at a glance.
Repetitive-task automations
We pick the admin tasks that eat your week, such as scheduling replies, review requests, and reminders, and automate or template them.
Training & support
A short written guide, a recorded walkthrough, a handoff call with your team, and support afterward to fix anything that breaks.
How it works
Simple and fixed. You know the scope, the price, and the date before we start.
Quick call
We talk about how leads come in today and where they slip. If it's not a fit, I'll tell you.
Kickoff
A 45-minute kickoff, you grant access, and we agree on exactly what's in scope, in writing.
We build it
Triage, templates, follow-ups, and tracker get set up. You approve every message before it goes live.
Handoff
We walk your team through everything, hand over the guide, and confirm it all works.
Support
Support is included after handoff. Optional monthly plans keep it tuned and add new automations.
You own it
Everything is built in your accounts. You own all of it, and nothing changes without your OK.
Simple, flat pricing
One-time setup fee. No long contracts. Optional monthly care after handoff.
Inbox Reset
- Inbox triage: labels, filters, saved replies
- Basic lead response: 1 reply template + 2 follow-ups
- Lead tracker
- 1 repetitive-task automation
- Light guide + walkthrough
- 7 days of support
- Outbound lead list
Ops Autopilot
- Inbox triage: labels, filters, saved replies
- Full lead response + 3–5 touch quote follow-up
- Lead tracker, filled in automatically
- Up to 3 repetitive-task automations
- Monthly performance summary
- Full guide + recorded walkthrough
- 14 days of support
Ops Autopilot + Pipeline
- Everything in Ops Autopilot
- Up to 5 repetitive-task automations
- Outbound list of 200–500 targeted prospects
- 1 ready-to-send outreach sequence
- Monthly performance summary
- Full guide + recorded walkthrough
- 30 days of support
Founding offer: the first 3 clients get Ops Autopilot for $1,500 (normally $2,500) in exchange for an honest testimonial and a short case-study call once it's running.
Claim a founding spotOptional monthly plans after setup: Ops Care ($500/mo) for monitoring, fixes, and one small new automation a month, or Ops Growth ($1,000/mo) for more automations and a monthly review call.
Live in 7 days, or you don't pay the second half.
If the agreed setup isn't live within 7 business days of receiving everything we need from you (access, info, and a 45-minute kickoff), you don't owe the second payment.
Questions
If yours isn't here, just email me.
Do I have to learn new software?
No. We build inside the email and tools you already use, like Gmail or Outlook and Google Sheets or your existing CRM. Your team keeps working the way they do now, just with less to chase.
Will customers get robotic replies?
No. Every template is written in your voice, and you approve the wording before anything goes live. Anything that needs a real person gets flagged to you instead of auto-answered.
How is payment handled?
Inbox Reset is paid up front. For Ops Autopilot and Pipeline, half is due to start and half at handoff, and the second half is covered by the 7-day guarantee.
What do you need from me?
A 45-minute kickoff call, access to the accounts we're setting up (you enter your own passwords; I never ask for them by email), and quick approvals on templates during the week.
Is my data safe?
We only access what's needed for the setup, everything stays in your accounts, and you own everything we build. If you don't continue with a monthly plan, access is removed at the end.
Can you guarantee more revenue?
No, and be wary of anyone who does. What we guarantee is delivery: the system is live in 7 days. Faster replies and steady follow-up are what typically help win more of the jobs you're already being asked to quote.
What happens after the 7 days?
Support is included after handoff (7, 14, or 30 days depending on the tier). After that, you can keep it running yourself or add an optional monthly plan.
See if it's a fit in 15 minutes.
Tell me how leads come in today, and I'll tell you honestly whether this would help.
Or email nic@getofficehand.com